1. Introduction:

Neexwell Architecture & Engineering (“Neexwell”, “we”, “us”) values your privacy and is committed to protecting your personal data and complying with international data protection regulations.

2. Scope & Consent:

This policy applies to data collected via our website, contact forms, emails, and any offline interactions, including when you submit personal contact information (name, email, phone number). By providing this information, you consent to its collection, processing, and usage under this policy.

3. What We Collect:

• Name, email address, phone number, and message content (via contact forms).
• Optional data when you provide it willingly (e.g. company name, project details).

4. How We Use Your Data:

• To respond to your inquiries and messages.
• To send one-on-one communications (e.g. meeting reminders, coordination messages) via email or SMS.
• To comply with legal obligations or protect our rights, where necessary.

5. SMS & Messaging Consent:

As part of our A2P 10DLC compliance, we use an opt‑in mechanism in our website forms. Choice to receive SMS is provided voluntarily and is not required to submit the form. You may opt out at any time by replying STOP to any message received.

6. Data Handling by Tools We Use:

We do not sell or share your personal data. Some tools we use to operate our business (such as our email, SMS, analytics, or hosting providers) may process your data solely on our behalf and under our instruction.

7. Data Retention:

We retain your personal data only as long as necessary for business or legal purposes. If you request deletion, we will remove your personal data within a reasonable timeframe, unless otherwise legally required to retain it.

8. Your Rights:

Subject to applicable law, you have the right to:

• Access, correct, update, or request deletion of your data
• Revoke consent to receive communications or SMS messages
• To exercise these rights, contact us at info@neexwell.com.

9. Cookies & Web Analytics:

We use cookies (such as Google Analytics) to understand site usage. These tools collect technical data like IP address in aggregate form. You may opt out of analytics cookies using your browser settings.

10. Security Measures:

We maintain reasonable safeguards to protect data against unauthorized access, alteration, or disclosure. We continuously review our security practices.

11. Policy Updates:

This policy may be updated periodically. Changes will be posted on this page, and the Effective Date will be updated accordingly.

12. Contact Us:

If you have questions or concerns about this Privacy Policy or your personal data, please reach out at: info@neexwell.com